The Automotive Dealership keeps evolving
Vehicle technology continues to be increasingly more advanced. The Service Area must adapt to the introduction of new equipment and processes to service more complex vehicles.
Thanks to the Internet, potential Customers are educated on their next vehicle purchase prior to even entering the dealership. A dealership’s ability to differentiate themselves during the sales process is an ongoing challenge.
From securing a vehicle sale to ensuring they return for service (the economic engine of the dealership) every customer touch point is critical. The image projected by a dealership, from the Showroom to the Shop, is key to the customer experience.
For more information Contact:
Dave Thomson CSP, National Sales Manager
Mobile: 416.948.4083 / Office: 905.451.7210